|
Or download an Order Form and place a direct order.
3. Do you do national and international orders?
Yes, we do both.
4. Can I commission a special piece?
Absolutely! Many of our regular customers do and we always help if we can. Feel free to send Deb a detailed email explaining what you want and don’t forget your contact details so she can call you back to discuss if necessary.
5. If I order through this website how do I pay?
Payment can be made by cheque or by paying into our bank account. Bank details will be e-mailed to you.
6. How long will my piece take to arrive?
Once we’ve confirmed that your piece is in stock it will take approximately one week for national orders and two weeks for international orders.
7. What if my piece arrives broken?
While our pieces are fragile we take extreme measures to ensure they arrive safe and sound. All pieces are packed in bubble wrap and boxed and delivered by specialist couriers straight to your front door. If by some chance your piece still arrives broken we are happy to replace it.
8. Can I return a piece if I change my mind?
Yes but as long as it is not a commissioned piece and it is returned with 7 days.
| 
